Retail Loss Prevention & Store Security
Licensed Ontario Security Service

Retail Loss Prevention & Store Security

Retailers face unprecedented threats from organized retail crime (ORC), shoplifting, and aggressive behavior. True North provides trained uniformed presence for deterrence as well as plainclothes loss prevention officers certified in safe arrest protocols and de-escalation.

Key Client Benefits

  • Immediate visible deterrent to stop grab-and-run shoplifting
  • De-escalation trained officers keeping staff and patrons safe
  • Evidence gathering and court-ready theft documentation
  • Smooth partnership with local police departments

Operational Protocols & Features

  • Store entrance greeting and proactive deterrence positioning
  • Fitting room and high-theft aisle surveillance
  • Assistance with aggressive trespassers and ban enforcement
  • Closing staff escort and cash deposit security

Frequently Asked Questions

Are your guards trained in non-violent de-escalation?

All True North security personnel receive mandatory verbal de-escalation, conflict resolution, and Ontario Trespass to Property Act training.

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